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RustyBrick
250 West Nyack Road, Suite #200
West Nyack, NY 10994
845-369-6869
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1 OLDER COMMENT
posted by USPS sux donkeydong on: Jan 8, 2008 02:08pm
Anyone familiar with the postal service soon realizes it is an organization which obviously considers incompetence a virtue. 1) A few years ago there were postage stamps issued for various public-good causes, such as the breast cancer stamp. They sold for 45 cents each although postage was 37 at the time. The difference in the cost of the stamp and postage value was presumable allocated to the cause. I had a VETERAN clerk, on the verge of retirement, assign a postage value of 45 cents for these stamps on a package I was shipping. This moron did not realize although the cost of the stamp was 45 cents it retained 37 cent postage value. Duhhhhhh. 2) USPS is obligated to refund money for any delivery service which they fail to complete. However, when I proved they failed to do a delivery confirmation tag scan when the package was delivered none of the clerks had a clue about the process to issue me a refund, despite the fact the form for this purpose is on the www. One of stooges took my name and phone number and promised to have someone call me. Guess what......that call never came. 3) Most recently I have noticed the Automated Aggravation Postage Center at one of the local branches is out of service over 50 percent of the time. Upon contact one of the stooges I was told, "we have to fix the machine 4 or 5 times per day". Huhh? I don't give a krap about THEIR problems, and expect THEM to resolve the problem rather than attempt to elicit my sympathy. Upon speaking with a supervisor and asking for district office number, I was told "it would be great if you could get us a new machine". Huhhh? Was he suggesting i should take a sledgehammer to that piece of garbage in their lobby?
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