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PBX Configuration

Your phones may act as your organizations life-line for customers, leads and your staff.  We can help streamline your PBX. Please contact us toll free at 877-GO-RUSTY or email us.

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Imagine customizing your organization's PBX exactly the way you want and having it fully integrated into your internal software.  From tracking lead sales calls to managing customer support - RustyBrick can tailor your PBX around your organization's needs.

Using the free and open source Asterisk platform, the cost of your PBX would be significantly less than the proprietary software.  One can set up up IP-based phone service with unlimited extensions, direct-dials and call queues, with find-me/follow-me functionally.   You can set up many phone trees, support and sales queues and many more customizations.  In addition, the calls can be logged, phone calls can be stored for later retrieval and your business can run analytics.

Imagine being able to track which phone numbers lead to the highest ROI on your marketing campaigns.  Imagine being able to quickly see which customers are your most costly to support. Imagine being able to look up past phone calls and listen to any of them, if a customer sends in a complaint.  Better yet, imagine all of this data flows directly into your custom built enterprise application.  

Asterisk is a software implementation of a telephone private branch exchange (PBX); it allows attached telephones to make calls to one another, and to connect to other telephone services, such as the public switched telephone network (PSTN) and Voice over Internet Protocol (VoIP) services.

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