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Cold Calling For Sales On Recorded Lines

Published June 20, 2018

People that know me, know that I am a horrible salesman, so this is a disclaimer to this blog post before you listen to any sales advice from me.

In the past couple months or so, I had two sales people cold call me and told me that I am on a recorded line.  Forget the fact that no one likes cold calls and a lot of people do not like unsolicited sales, they actually were recording the call.

Yea, I get they want to record the call for (1) quality assurance and (2) legal reasons but no - I do not want to be recorded, especially if you cold called me.

I told the person that called last time that I was about to listen to their sales pitch but since they are recording the call, I will not proceed.  

In fact, I think there should be a way for these people to press a button to stop the recording, if requested.  The past two people that told me they were recording the call had no way to stop the recording upon request.

So maybe a sales tip: Do not record the call and if you do, maybe be in a state that doesn't require you to declare you are doing so?

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Barry Schwartz is the CEO of RustyBrick, a New York Web service firm specializing in customized online technology that helps companies decrease costs and increase sales. Barry is also the founder of the Search Engine Roundtable and the News Editor of Search Engine Land. He is well known & respected for his expertise in the search marketing industry. Barry graduated from the City University of New York and lives with his family in the NYC region.

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